Having trouble with your Service Level Delivery all year or during your peak season or major program launches? Not sure how to setup a capacity plan. Attached is a sample of a basic capacity plan with descriptions felids and calculation examples to make it a breeze. Plus reach out to me on Linkedin or by email at martinezmarlon@live.com. Keep following my Blog for more useful Workforce Management Tips & Tricks! I am just getting started !
https://docs.google.com/spreadsheets/d/135cGuJ_LDERcwocpogR5Y7mb-DOAeh79_rSRSejG68g/edit#gid=719273371
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